Terms & Condition

 

📜 Product & License Delivery Timeline Policy

Company: OSDIGISOFTCARE (INDIA) PVT. LTD.
Website: www.osdigisoftcare.com
Category: IT Software & Hardware Products

📦 1. Product Types We Deliver

🔹 Software Products (Digital Licenses/Keys)

🔹 Hardware Products (Physical Devices: HDD, SSD, RAM, etc.)

🔹 Bundled Offers (Software + Hardware)

🔹 Subscription-based Software

⏱️ 2. Software License Delivery Timelines

Type of SoftwareDelivery TimeMode of Delivery
OEM / Retail Digital KeysInstant to 2 HoursEmail / Account Panel
Volume / Enterprise Keys2–24 HoursEmail / Direct Contact
Subscription LicensesWithin 6 HoursEmail / Cloud Account
Software Bundles2–12 HoursEmail / ZIP/Installer Link
Manual Activation Keys24–48 HoursEmail with Activation Guide

Note: 95% of digital orders are delivered within 30 minutes during working hours.

📬 3. Hardware Product Delivery Timelines

Product AvailabilityDelivery Time (India)Shipping Partner
In-stock Products2–7 Business DaysDelhivery, Bluedart, etc.
Pre-order/Custom Orders7–14 Business DaysPriority Courier
Bulk Corporate Orders7–15 Business DaysLTL/Freight

⚡ 4. Express Processing (If Available)

Software: Delivery within 30 minutes at ₹49 extra (during working hours only)

Hardware: Priority dispatch within 24 hours (subject to availability)

📤 5. Delivery Confirmation

You will receive a confirmation email and SMS once:

Digital license has been delivered

Physical product has been shipped

🕑 6. Working Hours for Delivery Processing

Mon to Sat: 10:00 AM to 7:00 PM

Orders outside working hours will be processed the next business day

❌ 7. Delays / Exceptions

External factors (postal delays, public holidays, server issues) may affect delivery

For delays exceeding 48 hours, we inform the customer by email/phone

📞 8. Support & Escalation

Email: support@osdigisoftcare.com

Phone/WhatsApp: +91-7367992087

Ticket Resolution Time: 24–48 hours (working days)

📌 Important Notes:

Please double-check your email ID and delivery address before finalizing the order.

Licenses once delivered digitally cannot be returned or exchanged unless proven invalid.